Two starving men on a horse and cart were turned away from a McDonald’s drive-thru after the worker behind the tannoy said ‘your vehicle is not a vehicle’.
Below is when McDonald’s deemed its mode of transportation unsafe for health and safety.
Luckily, the duo didn’t go hungry when a witness threw a cheeseburger at them through their car window on a nearby road after their defeat.
Social media star Jake Sweet filmed the clash between staff and customers at the chain’s Western Links branch in Weston-Super-Mare, North Somerset, last month.
The 24-year-old had stopped to enjoy his Chicken Legend meal with cheeseburger at 1 p.m. on June 21 when the horse pulling the cart drove past him and the men attempted to place an order.
But the starving duo were apparently turned away because they ‘were not in a suitable vehicle’ and a tense standoff began when the cart drivers asked to press charges.
McDonald’s considered the horse and cart a health hazard and therefore refused to serve the two men crossing the drive-thru for a burger
“I always get an extra cheeseburger for me so we decided to catch them and throw them,” Jake Sweet said.
Fortunately, the duo were not left hungry as a witness, TikTok star Jake Sweet (arm pictured below), 24, threw a cheeseburger at them through their car window on a nearby road after their defeat.
Mr Sweet claims the branch manager then threatened to call the police – in what some social media users called a “miscarriage of justice”.
After forgoing their lunch, the duo apologized to those waiting in the queue behind them, then set off in search of a new value restaurant.
Content creator Jake Sweet, who was with TikToker girlfriend Shauni Kibby, shared the images on Tiktok with his 10 million followers, where they racked up over 48,000 likes and comments.
Mr Sweet, from Weston-super-Mare, North Somerset, said: ‘It’s not something you see every day.
“The horse and cart arrived and we obviously thought it was really interesting, so we started filming – it was impeccable timing.”
“They came next to us and ordered at the tannoy and then a member of staff came out and said ‘you can’t order here, your vehicle is not a vehicle’.
“You could clearly tell both guys were annoyed, but they were reasonable and trying to make a valid point.
“They were trying more to convince McDonalds staff that the horse and cart is the original vehicle, and I kind of see where that’s coming from.
“While the guys were trying to make a decent argument, I think they knew they weren’t going anywhere.”
TikTok star Jake Sweet (left), 24, has more than 10 million followers on the social video platform was in the car with his girlfriend Shauni Kibby (right) when they were buying a McDonald’s and saw the horse and cart
He added: ‘They were at the command window first, who didn’t care and closed the window.
“Then they tried the collection window, asked for a complaint form and one of the managers came out.
“Management threatened to call the police. I don’t think they were pissed off or anything, it was probably just a scare tactic to get them going as quickly as possible.
“Obviously it’s quite rare, but there are people taking a horse and cart everywhere – I would have thought McDonald’s would have served them.”
Footage taken by Mr Sweet shows the duo, one sporting long dreadlocks, on a horse and cart joining the orderly queue of cars.
They can be seen being approached by a member of staff and apparently telling them that they would not be served.
When the duo then went to the collection window and asked to file a formal complaint, the branch manager told them they would call the police if they did not leave.
Mr Sweet said the guys responded to the difficult situation “very well”, apologizing to others in the queue behind them before leaving.
He added: “Honestly, I think they responded very well.” They knew it was going nowhere and they may have had this situation before.
“Whether the police show up or not, they won’t really get their McDonald’s anyway.
“They apologized to everyone they kept in line and then they left. They were nice enough and got away with it.
“It was also very nice to see a horse and cart these days.
“If there were kids at the drive-thru or in the restaurant and a horse and cart comes and gets served, I think they’re going to really appreciate that.
“I know if I saw a horse and cart being served I would think that was so cool of McDonald’s.”
When Mr Sweet and his girlfriend were driving home on Winterstoke Road, they spotted them, drove alongside them and handed them a spare cheeseburger which they picked up.
“The horse and cart arrived and we obviously thought it was really interesting so we started filming – it was impeccable timing,” Mr Sweet said.
Jake Sweet broke carriage riders queuing at Weston-Super-Mare McDonald’s drive-thru
“They were trying more to convince the staff at McDonalds that the horse and cart is the original vehicle, and I kind of see where they’re coming from”
Mr Sweet said the guys had “reacted very well” to the difficult situation, apologizing to others in the queue behind them before leaving.
He said: “We were on our way back and we saw them ahead.
“I always get an extra cheeseburger for me so we decided to catch them and throw them.
“It wasn’t easy throwing it at him, but it actually went pretty well.”
“I thought after the fact that I could have bought them their whole meal, but a cheeseburger is at least something.
“Both guys have been in touch with me since and were very grateful that I took the time to film their experience.
“I personally would probably like McDonald’s to consider changing their policy, but I don’t think it will massively affect them in their day-to-day business – they seem to be doing quite well.”
People on TikTok commented on the video siding with the horse and cart duo.
One of them wrote: “Not in a vehicle”. For me, it’s a vehicle.
Another commented: ‘It’s not fair they should all serve on different rides.’
One of them wrote: “I would serve them, it’s really not fair”.
Another commented: “Yeah obviously they should have served them.”
A McDonald’s spokesperson said: ‘Our drive-thru lanes are custom-built for road-worthy motor cars, vans, trucks and mobility scooters.
“The health and safety of our customers and employees is our top priority and for this reason we are unable to service pedestrians, cyclists, non-working mobility scooters, horse riders or any horse-drawn vehicle via the driving lane.”